KREUZER Dialogmarketing GmbH

Recht bleibt Recht - Wir sind das KREUZER Original

Tue, 07 May 2013 16:02:00 +0200

Ende 2011 ist eine in Köln ansässige Firma Kreuzer Contact-Center GmbH unter Verwendung und Herausstellung des für uns geschützten Namens KREUZER in Wettbewerb mit uns getreten. Da durch die Firmierung und das Verhalten dieses Unternehmens die Gefahr von Verwechslungen herbeigeführt wurde, haben wir uns dagegen sowie gegen weitere Handlungen gerichtlich zur Wehr gesetzt. Kreuzer Contact-Center GmbH hat sich nunmehr auf dringendes Anraten des Landgerichts Köln im Rahmen eines Vergleichs dazu verpflichtet, umzufirmieren und den Namen KREUZER nicht mehr in Alleinstellung zu verwenden, weder in der Firmierung noch ansonsten im Wettbewerb. Gegen die Umfirmierung hat sich dieses Unternehmen bis zuletzt gewehrt, die nunmehr bestehende rechtliche Verpflichtung ist der Grund für die Umfirmierung in KCC GmbH. Da dieses Unternehmen erst seit Mitte 2011 im Call-Center-Geschäft tätig ist, musste es sich auch dazu verpflichten, sich nach einer Umstellungsfrist bis 31.05.2013 nicht mehr einer 24-jährigen Erfahrung zu rühmen, auch nicht einer angeblich 24-jährigen Berufserfahrung des Inhabers, der früher in unserer Gesellschaft tätig war, als Prokurist allerdings nur wenige Wochen. Daneben sind auch weitere von uns angegriffene Verhaltensweisen zukünftig zu unterlassen. Der Name KREUZER ist ein Begriff in der Call-Center-Branche und steht für seriöse, zuverlässige und kreative Arbeit unseres erfahrenen Teams. Wir sind die einzige und eigentliche Firma KREUZER, gegründet von dem bekannten Unternehmer Erwin Kreuzer. Dieses ist nach der gerichtlichen Auseinandersetzung nunmehr wieder klargestellt, wobei wir bedauern, dass für die Einsicht in die Unzulässigkeit der Firmierung und anderer Handlungen eine gerichtliche Auseinandersetzung erforderlich war. Wir setzen uns weiterhin für Seriosität und Sauberkeit in unserer Branche sowie einen fairen Wettbewerb ein und werden uns auch zukünftig gegen die Verletzung unserer Rechte und der Grundsätze eines fairen und lauteren Wettbewerbs zur Wehr setzen. KREUZER Dialogmarketing GmbH Geschäftsführung Rosemarie Müller

iPad 4 - Gewinnspiel

Fri, 26 Apr 2013 13:30:00 +0200

Hurra gewonnen! Dies Mal hatten wir eine 4-wöchige Facebookaktion gestartet. Jeder unserer Teilnehmer hatte die Chance vom 15.03 - 14.04.13 ein iPad 4 zugewinnen. Und die diesmalige Gewinnerin des tollen Preises ist: Susanne P. aus Mannheim Nochmals herzlichen Glückwunsch in Namen des gesamten KREUZER TEAMS!

Bist Du auch anders???

Fri, 26 Apr 2013 13:23:00 +0200

Dann bist Du bei uns genau richtig! Wir suchen ab sofort wieder Verstärkung für unser junges und aufstrebendes Team in Meckenheim! Ganz gleich ob in Festanstellung, Teilzeit oder auf 450€ Basis, wir haben für jeden etwas Passendes dabei. Besucht unsere Job-Seite und erfahrt mehr über unsere interessanten Jobangebote.
Es lohnt sich!!! :) Darüberhinaus haben wir auf unserer Facebookseite kreuzerdialogmarketing ein kleines Gewinnspiel für Euch vorbereitet! Macht mit und mit etwas Glück könnt Ihr ein iPad4 gewinnen! Viel Glück und Erfolg, Euer Team KREUZER!!!

Double-opt-in-process - valid or not?

Mon, 17 Dec 2012 15:09:00 +0100

As service provider for Permission-Marketing, we not only offer opt-in-determination in the context of address-qualification to our partners, we also generate approval to our newsletter service via double-opt-in-process on our own account. Is this practice permitted or not? Generally according to the law there is a difference between newsletter and email marketing (see: Unfair Competition Act §7 http://www.gesetze-im-internet.de/uwg_2004/__7.html).

The dialog-marketing-branch currently pays particular attention to a decision of the Higher Regional Court Munich: (http://medien-internet-und-recht.de/volltext.php?mir_dok_id=2427)

In this proceeding the judges of Munich adjudicated, double-opt-in-confirmation-emails are already illegitimate. This jurisdiction contradicts all previous estimations of the Federal Supreme Court, who particularly classified the double-opt-in-process as valid form of obtaining an agreement (see: Federal Supreme Court from Feb. 10th 2011, File number I ZR 164/09 - Double-Opt-In).

Therefore, a new clarification from the Federal Supreme Court is necessary.

A variety of companies from all Germany is regularly sending information to customers and registered newsletter- and marketing-prospects. Creating legal hurdles, as by the Higher Regional Court Munich, in our opinion is lacking in practical relevance and harms the legitimate use of email-marketing. Because if all market players abide by the existing guidelines, like the double-opt-in-process (as well as Unfair Competition Act and Federal Data Protection Act), we are satisfied that nothing stands in the path of good cooperation.

We enhance our team

Tue, 02 Oct 2012 15:31:00 +0200

Since 1st October 2012 Mr. René Zervas is strengthening our sales team. Mr. Zervas has years of experience in the marketing industry and will support us in the fields of communications marketing and business address services. We are pleased to welcome Mr. Zervas as a new employee in the KREUZER Dialogmarketing GmbH. Welcome!

Sales
René Zervas

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KREUZER’s relaunch!

Wed, 18 Apr 2012 10:02:00 +0200

Now, after 10 years of loyal service and more than one million visits, we say goodbye to our approved website.

We modernized our web page for our customers and interested individuals regarding

• usability
• structure
• content

Please note our new features and assure yourself. We are looking forward to your feedback!

KREUZER goes green – even during autumn

Thu, 27 Oct 2011 09:14:00 +0200

The company “KREUZER Dialogmarketing GmbH” is actively taking a step towards environmental protection by now obtaining all the electricity which is required for the operation of its information and communication technologies from the power supplier “naturstrom AG” which provides 100% eco-friendly green electricity. This environmentally responsible approach is equivalent to a climate protection effect of more than 250 trees in the year 2011 alone. The renewable energy sources which are being used include biomass, water, wind and solar energy.
KREUZER has gone green before

Changing the power supplier is not the first action KREUZER has taken to protect the environment. They have been regarding themselves responsible to contribute to reduce carbon dioxide emissions and to act future-oriented for a few years now. For example, the last IT investment in the range of hardware has been made especially considering the power consumption.

The server technology applied by KREUZER is therefore equipped with a reduced number of power adaptors, decreasing power consumption by up to 50% while working just as efficiently as conventional server systems.

Additionally the use of network devices with innovative power saving technologies by D-Link (“D-Link Green”), which have a number of advanced functions, is well-suited for a both ecological and economical IT company.
Ecological investments of economic value

Investments in the IT sector are often focused on processor performance and memory capacity and power consumption is not included in the decision, even though in most cases the planning effort would pay off within a few years.

Although ecologically powered components are still more expensive than their conventional competitors, a closer look reveals that their purchase does not only silence the entrepreneurial conscience, but also spares financial resources.

For KREUZER, the efficient handling of resources is not only an essential component of the corporate philosophy but is actually applied practically.

Link to the website of the power supplier: www.naturstrom.de – “Energy for the future”

KREUZER Support Chat online

Thu, 29 Sep 2011 10:45:00 +0200

You are surfing on our website and have specific questions?

From now on, our customer service representatives are available for you:

We offer qualified help, live and straightforward on our web site!

Our representatives are happy to answer your questions about our services

From choosing the right company address and all the different tools of dialog marketing to telesales and telephone-supported market surveys – our competent point of contacts will provide helpful answers to your questions.

How to reach our Support Chat?

On every page of www.kreuzer-dialogmarketing.com you will find a „Live Support“-button. It is always visible under the left navigation bar.

If you use this button, a separate chat window will open. Enter your name and your email address and ask your question. By clicking on the “Send”-button you will initiate the dialog. After a short period of time you will receive an invitation from one of our customer service representatives in your browser window.

Your email address is only needed, if you would like to be available for any further inquiry. It might be the case that our professional representatives need to confer with other departments (i.e. IT) in order to answer your question. If so, you would receive an expedient answer via email.

Mobile web site now available

Mon, 12 Sep 2011 10:32:00 +0200

It is difficult to display classic web sites on small mobile devices such as smartphones or a tablet computer. Handling them requires a good feel for it. That is why we have created a mobile version of www.kreuzer-dialogmarketing.com for you. Whether it is information about our services, directions or current job openings – the most important content can now be viewed more comfortable on smartphones. Furthermore the modern view offers an extra feature worth mentioning: all phone numbers can be dialed directly via touch.

How do I reach the mobile web site? If you possess a regular mobile end device (smartphone or tablet with Apple-iOS or Google Android), you are asked to choose between the mobile and the classic view upon entering the regular site. If you rejected the dialog, you can still change to the mobile version at any time by clicking the smartphone picture on your display.

Can I change to the classic view after choosing the mobile site? Yes, as a mobile user you will always have the possibility to change to the classic view. At the bottom of the mobile web site, you will always find the link “classic view”. By clicking on it, you will be directed to the normal browser view.At the moment there is no English translation available.

Use the summer!

Thu, 07 Jul 2011 13:00:00 +0200

Do you also know the annual decline in activities in the summer? By planning outbound-campaigns our clients often say: "We want to start after the summer holidays." That's what we do, if desired - but why wasting so much time? Strengthen your sales activities in the autumn with the right marketing campaigns in the summer! Start your lead offensive already in August! We identify your new contact persons, while you are still on vacation. If necessary we generate scheduled follow-up calls and reach motivated target persons for you a few days after their return. Get this advantage! We update your database in the summer and deliver new, qualified leads and contacts for a successful autumn. Contact us and we will find the right solution for you!